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Privacy Policy.

The personal information we collect from you (your name, contact information and details of your interactions with us is used in various ways, including: 


  • to provide you with the services you have requested

  • to keep you informed about our business

  • to provide you opportunities to purchase a Vale home

  • to communicate with you via our newsletter/mailing list

  • to respond to contact made through our website

  • to respond to contact made through social media.


All the information we hold about you will only ever be collected directly from you. Any information you give us will be stored securely and only used appropriately. 


We keep your information for as long as necessary under the law, or for the purposes for which we gathered the information, following which we securely destroy it.


You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if it is wrong. 


If you’d like to ask for a copy of your information, or to have it corrected, please contact your Vale sales consultant or email us at

We will always comply with our obligations under the Privacy Act 1993 in collecting and storing personal information. More information is available on the Office of the Privacy Commissioner website:


When you visit our website, we will collect information about how you got to our website and the pages you visit. If you ask us to contact you via our website contact form, we will use the details you provide to respond to you.

Newsletter/Mailing List. 

If you sign up to our mailing list we will send you updates and news from time to time.
You can unsubscribe from our mailing list at any time by clicking on the link on any of our emails.

Social Media.

When you follow, like, comment or mention us on social media, we will have access to your interactions and your profile information. We, or social media platforms, may use this information to analyse and track usage, understand how people interact with our business on social media and to place targeted advertising. We may also use this information to communicate with you.

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